Welcome to Your Patient Portal​

Welcome to the Pivotal Med Supply Patient Portal, your go-to resource for essential documents and guides. Our portal simplifies access to important forms, from application instructions to our privacy notice, ensuring you have the support you need, whenever you need it.

Explore, download, and stay informed with just a click. For any questions or additional support, we’re here to help.

Resources and Documents

Application and Standards

How to Apply PMS Dressings
Medicare DME Supplier Standards

Order and Delivery Processes

How It Works (General Overview)
How It Works - BnB+IVR
How It Works - BnB Only

Patient Information

Patient Bill of Rights
Patient Satisfaction Survey

Privacy and Legal Notices

Privacy Notice
Complaint Resolution

Product Information

Pivotal Product Warranty Form

Resources and Documents

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